At Tickbox we take the view that our work with clients is a creative (tech) partnership. We’ve built up a number of valued, long-term customers and working collaboratively allows us to innovate our tech and evolve and refine public- and private-facing technology.
The Wildfowl & Wetlands Trust (WWT) is one such client.
Operating from 10 sites, as well as being involved in projects to conserve endangered wetlands around the world, WWT needs a secure cashflow to carry on its vital work. The need is particularly pressing now its visitor centres have had to close due to the coronavirus lockdown.
This is where Tickbox’s development of the charity’s (Hummingbird) online membership renewal system has helped.
The system is simple to use (subscribers use their membership numbers and postcodes to access), it provides clear instructions and a straightforward form, and it lightens the admin load of WWT staff, as well as speeding up the money intake.
It also allows WWT to vary membership prices and provide offers. So far, 66% of renewals have voluntarily increased their membership price.
We look forward to continuing our Tickbox – Tech for Good mission with clients like WWT who strive to use tech innovation to continue to grow a supporter base, engage better and see direct income boosted even in lockdown.